How do I place an order?
Orders can be placed through our website, through the respective Product pages. Once your product has been added to Cart, you should be able to Checkout and our system will prompt you to fill out the relevant information to make the purchase.
Should you have any issues or concerns regarding placing an order, please feel free to Contact Us.
I just placed an order, now what?
Thank you for shopping with Ruuji! We truly appreciate your support. Once you go to the Confirmation Screen indicating that your order has successfully been placed, please check your registered email for a confirmation email. We will then notify you once the order has been processed, shipped, and completed.
How do I track the status of my order?
After your order has been shipped, we will notify you via email where a tracking code will be provided.
How long do I have to wait for my order to arrive?
An order will take about 3 business days to process, and the shipping duration for the order fulfillment depends on your region, and shipping option of choice. Please visit our Shipping page for more accurate details on shipping duration.